Stay connected
with your pet
The Next Generation of Pet Fencing
With the new mobile connectivity features found only in the DogWatch SmartFence™, you’ll know before your dog does if the Hidden Fence is compromised. You get the best Hidden Fence plus the convenience of mobile technology to keep you informed. Your pet will stay safe and you’ll stay connected, wherever you are.
The world’s most intelligent pet containment system.
Battery Status Alerts
Sends an alert when it’s time to replace the SmartCollar™ battery. A notification will appear on the WebApp and will disappear when the battery is replaced.
Boundary Wire Alerts
Sends an alert if the boundary wire is disconnected or broken. A notification will appear on the Web App and will disappear when the boundary wire is repaired.
Power Loss Alerts
Sends an alert if the power goes out and the Transmitter starts running on PowerPak™ battery back-up. A notification will appear on the WebApp and will disappear when the Transmitter is reconnected to power.
Collar Connectivity Alerts
Sends an alert if your SmartCollar does not connect with the Communication Portal – for example, if your collar’s battery is dead, if your collar is damaged from a dog chew or if the collar is out of range of the Portal. A notification will appear on the Web App and will disappear when the SmartCollar reconnects to the Portal.
Transmitter Connectivity Alerts
Sends an alert if the Portal loses its connection with the Transmitter for more than one hour. This could be triggered by a loss of power, lightning or surge damage. A notification will appear on the Web App and will disappear when the Transmitter signal reconnects to the Portal.
Customizable Notifications
Set which Alerts you want turned ON or OFF. You can also choose between email notifications, text message notifications or both.
Add Additional Contacts
You can add multiple contacts - such as family members, pet sitters or dog walkers - and choose which text message/email alerts you want them to receive.
Activity Tracking
Monitor your pet’s daily, weekly, and monthly activity levels. Find out if your dog has been Active, Moderately Active, Lightly Active, or Resting.
Monitor System Settings
Review your system settings anytime, anywhere. The SmartFence WebApp displays your SmartCollar’s training level and the Transmitter’s training mode, rate, frequency and range.
Multiple Pet Profiles
Add and track multiple pets within your SmartFence WebApp. Create individualized pet profiles for each pet.
Designed with both you and your pet in mind.
Satisfaction Guarantee
We offer a 30-day Equipment Buy Back if you are not satisfied with your Hidden Fence.
Customized Just For You
We help you design a system to fit your yard and your lifestyle.
You can designate “pet-free” zones within the fence boundary.
Works with any size property from small yards to 200-acre farms.
Works with all breeds, ages and personalities of dogs and most cats.
No limit to the number of dogs (or cats) per system — each pet wears an individually programmed pet fence collar.
Works in concert with our Indoor Boundaries for seamless transition from outside containment to inside pet management.
DogWatch works coast-to-coast and in many other parts of the world. If you move, you can take your system with you.
PetFriendly™ Training
We offer safe and effective PetFriendly™ training by experienced professionals that makes it easy for pets to learn in a few sessions.
Adjustable Settings
After we install your hidden fence system, it is unlikely that you will need to adjust anything. However, should an adjustment be needed, all our equipment has easy to understand and adjust settings without the hassle or expense of an in-home service call.
Lifetime Equipment Warranty
We include a Lifetime Equipment Warranty on our Dealer installed outdoor systems on both the transmitter and receiver (including dog chews on receivers!) at no additional cost.
Lead Free Products
DogWatch products are compliant with the Reduction of Hazardous Substances (RoHS) initiative - a European-based initiative to reduce the amount of lead and other hazardous metals in electronic products.
Small package. Outstanding Performance.
The SmartFence receiver is a full feature receiver with a 1 year battery life and all the safety features of our award-winning R9 receiver plus the SmartFence connectivity features that alert you when the battery is low and let you track your pet’s activity . . . wherever you are.
1-Year Battery Life
The SmartFence receiver has an outstanding one year battery life. Compare the SmartFence battery life to only 3-4 months in other brands. Fewer battery changes = greater safety for your pet and less expense for you (and better for the environment).
User Programmable
DogWatch receivers have multiple settings for different pet personalities and can be set individually for each pet. The settings are easy to understand and easy to adjust – no service call required.
Status Light
In addition to the low-battery notification you will receive via text and/or email from your SmartFence, there is also a multi-function status light on the receiver that indicates when the battery is low or needs to be replaced. It also shows you if your pet has recently challenged the boundary (the “Tattletale” feature).
High Impact, Waterproof
The DogWatch receiver is tested to withstand the harsh outdoor elements of rain, sleet and snow . . . as well as rigorous play!
AutoMemory®
Our patented AutoMemory feature automatically adjusts the correction for 24 hours after your pet challenges the boundary. This discourages additional boundary challenges.
GentleFit™ Contact Posts
These unique contact posts are easy on your dog’s skin. They are smooth like our standard stainless steel contact posts to minimize friction and low profile for a comfortable Pet-Friendly fit. Purrfect for cats and dogs with short coats.
Audible Boundary Warning Alert
The SmartFence receiver includes an audible warning to alert your pet that he is approaching the fence boundary. Through our PetFriendly™ training program, your pet learns to retreat from the boundary area when he hears the alert.
FastReact®
If your dog runs at the boundary, the receiver reacts with a warning signal before he reaches the wire, not while he is traveling over it.
The most advanced technology and the easiest to use.
DogWatch is the ONLY hidden fence that uses an FM frequency; all other hidden dog fences operate on an AM signal.
SafeLink® Digital FM Technology
Our patented digital FM technology provides the maximum protection against false activation caused by stray radio signals. DogWatch is the only pet fence system that offers FM technology – and that makes DogWatch the most secure and the most Pet-Friendly™ hidden fence available.
Flexible Training Levels
The combination of settings on the DogWatch transmitter and receiver offers up to twenty easy to understand options to ensure safe and appropriate training and containment for your pet. You can even set your system to “audible only” when introducing your dog to his new boundaries.
Range Setting and Loop Monitor
This dual function display allows you to set the width of the signal field to best meet the personalities of your pet(s): The lights on the display are an easy way to see the signal field setting and they are also a visual alert if there is a change in the strength of the boundary signal or to a break in the boundary wire. If there is an wire break, there is also an warning alarm that alerts you to check the system. This is an invaluable safety feature for underground fences.
Lightning Protection
Your DogWatch pet fence is protected should your home experience an electrical surge due to lightning. We’ve gone to extremes, like no one else, to equip your DogWatch Hidden Fence with both internal and external surge protection. External Surge Protection directs power surges and lightning from the boundary wire to the ground rod into the earth and away from your home. Internal Surge Protection suppresses surges coming in through your house wiring and diverts them to your house ground.
Custom designed with your pet in mind.
Hudson Valley DogWatch proudly serves the Hudson Valley New York area. Our trained experts are prepared to work with you to create a custom tailored solution for your pet. If you have any questions, please contact us.
Contact UsThe First Connected Fence Know Before They Do At Your Fingertips Customized for Your Pet Customized for You
The SmartFence keeps you informed. Customized text and/or email messages help ensure your pet’s safety and give you even more peace of mind. SmartFence lets you know if your boundary wire is disconnected, if your pet’s SmartCollar battery is low, if you lost power, and more! SmartFence lets you monitor your pet’s activity, and analyze daily, weekly and monthly trends. SmartFence is customized for your pet, including individualized profiles for families with multiple pets. Tailor your SmartFence WebApp notifications so you’ll receive only the information you need, when you need it.
Frequently Asked Questions
What is a DogWatch SmartFence?
The DogWatch SmartFence is a hidden underground pet fencing system (often mistakenly referred to generically as an “invisible fence”*) that uses a radio signal to keep your dog in a designated containment area, such as a yard; or out of an area, such as a swimming pool, patio, or garden. The SmartFence has a communication component that will notify you by text and/or email if there is a break in the underground fence or if your pet’s collar battery is low, so you will know before your pet does if there is an issue with the fence working as it should. It will also let you know if your pet is testing his boundaries and will track your pet’s activity.
*Invisible Fence® is a registered trademark of Radio Systems, Inc.
How does the SmartFence work?
As with all hidden dog fences, the “fence” part of the DogWatch SmartFence is created by burying a ‘boundary wire’ a few inches underground around your property. The buried wire carries a harmless, low level radio signal from a transmitter installed in your house or garage. Your pet wears a lightweight, waterproof receiver collar (SmartCollar) that recognizes the radio signal. As your pet approaches the buried wire, the receiver collar emits an audible warning signal. If your pet travels further, he will receive a mild but safe stimulation (also called a “correction”) from the receiver collar. Through a training program, your pet learns to recognize his fence boundaries and learns to stop at the warning signal.
In addition to the basic hidden fence, the SmartFence uses a special “communication portal” connected to your home Internet. The portal receives signals from both the transmitter installed in your house or garage and the receiver worn by your dog. These signals communicate information about the status of your hidden fence, your dog’s collar, and your dog’s activity. If the portal detects an issue, such as a break in the boundary wire or a low battery in the receiver collar, it triggers an alert which will be sent to you (and/or whoever else you designate) via text and/or email.
Information from the SmartFence portal can be accessed using our SmartFence WebApp on your mobile device or desktop computer. You can view the status of your SmartFence and any alerts, your pet’s activity, and if your pet has been challenging the boundary (i.e., if your pet has been triggering the audible alert.)
How does my dog learn where the SmartFence boundary is?
Your pet is trained by a DogWatch Dealer. The training for the SmartFence is the same as the training for our other hidden fences.
Will the stimulation from the SmartCollar hurt my dog?
No. The “stimulation” from the collar is unpleasant, but it will not “burn” or injure your pet. It is a sensation similar to a strong static shock like you might receive after walking across a carpet in your socks. It is uncomfortable, but it does not harm you.
Can I use a SmartFence if I do not have Internet?
You can use the Hidden Fence (the containment part of the fence) without the Internet. The communication part of the system (notification alerts, system settings and activity tracking) will not work without an Internet connection.
What will happen to my SmartFence if my Internet isn’t working?
The Hidden Fence (the containment part of the fence) is not dependent on the Internet and will work as it should even if your Internet is turned ‘off’ or not working. If your Internet is turned ‘off’ or not working, the fence will work as it should, but you will not receive notification alerts, system settings and activity tracking until your Internet connection is restored.
Can I use a SmartFence if I do not have a smartphone?
Yes, you can still get text message and/or email alerts and you can access your SmartFence WebApp profile from any computer or other Internet enabled device.
Is the SmartFence WebApp available on both iPhone and Android devices?
Yes, the SmartFence WebApp works on both iPhone and Android devices. The WebApp is not an “App” that you download in the App Store or Play Store. Instead, it is a progressive web app, accessible via any internet browser (Safari, Chrome, etc.). The WebApp can be saved to the home screen of your mobile device for easy access. For more information about how to access, setup and save the WebApp, please see our SmartFence Quick Start Guide or SmartFence Owner’s Guide.
What happens when my dog’s SmartCollar travels out of range of the Communication Portal?
The DogWatch SmartCollar is designed with the understanding that your pet will probably spend time in parts of the yard that may be beyond the transmission range of your SmartFence Communication Portal. That’s OK! The SmartCollar will reconnect and send updates when your dog comes back into the communication range of the Portal.
What if I do not have an extra Ethernet port on my router?
The SmartFence requires the use of an Ethernet port. You may be able to add ports to your router by connecting it to an Ethernet switch. These devices should be available at stores such as Staples® or Best Buy®.
Customer Testimonial
The peace of mind this gives us is wonderful…We have great confidence that she will not leave the yard, given the major distractions she has been exposed to and responded properly. Without question, this has been a great investment.
Ayse